American Medical Alert Corp. (NASDAQ:AMAC) is a leading provider of remote health monitoring devices and 24/7 communication services to facilitate stronger, more positive relationships between patients, providers and payers. With our innovative dashboard of connectivity solutions, AMAC adds a new dimension to the healthcare landscape to enhance care, accelerate response time, improve operational effectiveness and help create a sustainable competitive advantage for your organization.

For over 25 years, AMAC has adhered to it roots of developing high touch products and services geared towards independent living at home. Building off our core 24/7 medical alert service, AMAC has introduced medication management and reminder devices, telehealth and vital sign monitoring platforms and mission critical call centers services to improve healthcare provider and payor business performance.

Mission Statement

• Provide innovative technologies and monitoring services to assist the growing senior population's ability to engage in better self care activities and remain independent at home
• Deliver superior monitoring and communication services through timely response and accurate delivery of critical, time sensitive information
• Support the growing and changing demands for secure, health-centric communication services.
• Elevate the patient communication experience to best reflect the service mission of health services providers

Health and Safety Monitoring Services Division (HSMS)

The Health and Safety Monitoring Services division offers health care providers, stakeholders, care givers and consumers an integrated portfolio of digital health and wellness solutions to enhance care, reduce unnecessary utilization and facilitate stronger, more productive relationships between patients, providers and payers. Since 1981, AMAC has been a recognized provider to home care agencies, hospitals and managed care organizations in the provision of proven health and safety monitoring technologies for high-risk, chronically ill members under Medicaid/Medicare sponsored programs, private pay and third party reimbursed programs.

Telephony Based Communication Solutions (TBCS).

The TBCS Division offers call center solutions designed to enhance the patient and provider contact experience. The breath and scope of AMAC's Call Center service portfolio ranges from traditional after hours services to customized solutions based on a particular need, to clinical trial and recruitment programs. Through the use of advanced, telephony technology and information systems, we continue to increase our portfolio of services to respond to our customer's in need and shifting market factors. Since 2003, the Company has offered value added, customizable call center solutions to provide new opportunities for clients to realize a greater return on investment (ROI) and enhance the patient/provider contact experience.

Company Headquarters and Call Center Locations

The Company operates nine call centers to support the TBCS division and five additional regional sales and service offices around the country to support its HSMS division. Call center locations are as follows: